Our team at 121 Services has morphed over the years since we opened our doors in 2009, but our commitment to customer satisfaction has not wavered. Currently we are three experts with a wealth of XMPie knowledge in the vast landscape of applications. Our specialties vary, but our skills overlaps like one of those colorful Venn diagrams. Our number one goal is our team to integrate seamlessly into your team.
Founder. Father of 4 teenagers. Surfer. Problem Solver. Believer in the Underdog.
Ed has a unique combination of technical aptitude and personal communication skills which allows him to listen to customers, analyze the requirements and describe the solution in tangible manner.
He also has the innate ability to find cost-effective and repeatable solutions which satisfy both short and long term objectives. With 20+ years of experience in the Variable Data Publishing, Cross Media and Web2Print marketplace, Ed can speak to the breadth of a project rather than one or two aspects of the whole.
Problem Solver. Mother. Attentive Listener. Nationally ranked racquetball player.
Thelmy’s calm approach to training, troubleshooting and support is like no other. Her patience and kindness shine brightly as she drastically shortens her customer’s learning curves.
As a graduate of the Art Institute of California, Thelmy brings a deep understanding of design and the tools associated with file preparation with a keen eye for user experience. Her 15+ years of experience in the Print and Web2Print XMPie marketplace have provided Thelmy with practical answers to everyday production questions.