Our team at 121 Services has morphed over the years since we opened our doors in 2009, but our commitment to customer satisfaction has not wavered. Currently we are three experts with a wealth of XMPie knowledge in the vast landscape of applications. Our specialties vary, but our skills overlaps like one of those colorful Venn diagrams. Our number one goal is our team to integrate seamlessly into your team.
Founder. Father of 4 teenagers. Surfer. Problem Solver. Believer in the Underdog.
Ed has a unique combination of technical aptitude and personal communication skills which allows him to listen to customers, analyze the requirements and describe the solution in tangible manner.
He also has the innate ability to find cost-effective and repeatable solutions which satisfy both short and long term objectives. With 20+ years of experience in the Variable Data Publishing, Cross Media and Web2Print marketplace, Ed can speak to the breadth of a project rather than one or two aspects of the whole.
Problem Solver. Mother. Attentive Listener. Nationally ranked racquetball player.
Thelmy’s calm approach to training, troubleshooting and support is like no other. Her patience and kindness shine brightly as she drastically shortens her customer’s learning curves.
As a graduate of the Art Institute of California, Thelmy brings a deep understanding of design and the tools associated with file preparation with a keen eye for user experience. Her 15+ years of experience in the Print and Web2Print XMPie marketplace have provided Thelmy with practical answers to everyday production questions.
Innovator. Father. Problem Solver. Football Dad.
Gregg has a broad skillset that allows him the ability to tackle marketing programs, campaigns and initiatives from both strategic and technical perspectives.
He has over 15 years of experience in Multi-Channel Marketing management, strategy, tactics and operations and is an enthusiastic connoisseur of all things digital marketing technology. Gregg takes great pride in being a thought leader, sharing his knowledge and taking on new challenges with a can do attitude.
Programmer. Father. Firefighter. Outdoorsman.
Shep is one of the few developers who understands the practical implementation of print applications from end-to-end.
He co-founded several successful business ventures, two of which were acquired by Fortune 500 companies. He has over 12 years of experience with Salesforce.com Administration and Apex / Visualforce and C# programming. Shep knows more about print and prepress than anyone you’ll ever meet. When not working, he volunteers his time as an EMT and Assistant Fire Chief.